Posts Tagged ‘trigger events’

Target Marketing: Still essential, still evolving

Friday, August 13th, 2010

Last night, 50 Wharton alums gathered in downtown Boston to hear Professor Peter Fader speak about “The Paradoxes of Interactive Media”.  Of special interest were Dr. Fader’s comments on how target marketing has changed.  His message: when profiling your most promising prospects, focus on differences in behavior rather than demographics.market demographics

To illustrate his point, Dr. Fader looked at the data underlying a study that concluded that Hispanics were more likely to purchase DVDs than Caucasians.  He began by acknowledging that the conclusion was accurate–but not particularly useful.

Lies, Damned Lies, and Statistics

Will prospective buyers turn to you when they’re ready to move forward?

Friday, August 8th, 2008

Will prospective buyers turn to you when they’re ready to move forward?

Getting the sale depends on affirmatively answering all three of the following questions:

  • Have they heard of your business?
  • Do they know that you can address the problem?
  • Will they remember you when it comes time to buy?

Brand awareness is not sufficient. Think back to your own experience.

Sure, you’ve lost sales because prospective buyers haven’t heard of your business. But, I’ll bet you’ve also lost business because prospective buyers just didn’t realize that you offered a particular product or service.