Posts Tagged ‘integrated marketing campaigns’

Digital Marketing: 4 steps to success

Monday, November 29th, 2010

This is the third in a series of three posts on insights I gleaned from a conversation with Dave Wieneke, who blogs on the future of digital marketing. The first post described how B2B marketers can set up digital signals to help them monitor marketing performance against their business goals.  The second post described actions marketers can take to figure out what’s working and what’s not.

This post discusses what Dave sees as the four steps to digital marketing:  Segmentation, Integration, Automation, and Optimization.  In it, I will tie together all three posts, and return to the questions I raised on behalf of B2B marketers at small companies at the beginning of the first post.

Integrated Marketing Campaigns – What happens when they’re not?

Wednesday, September 24th, 2008

Here’s a response I received last week–after posting a complaint on the offending company’s online feedback form about a misleading product offer.

“Thank you for your e-mail regarding your account. It is always our aim to provide the highest level of customer satisfaction. We are always concerned to learn that any customer is unhappy with the service we provide.

All applications are processed by our Customer Recruitment Department, so you will need to contact them directly [at phone number] with your request.