Posts Tagged ‘B2B marketers’

B2B marketing in the 21st century

Monday, March 7th, 2011

By Barbara Bix

B2B marketers will welcome Paul Gillin’s and Eric Schwartzman’s latest book, Social Marketing to the Business Customer. As the authors note in the preface, most discussions about social media marketing, focus on consumer marketing–even on occasions when B2b marketers make up the majority of the audience.

Great overview of B2B marketing

While the book centers on social media marketing, it is really an excellent overview of B2B marketing in the 21st century.  In addition to a description of all things social, readers will also find sections on search and content strategy–and examples of how to combine them with conventional activities such as public relations, direct mail, and sales collateral creation for maximum impact.  Perhaps the only innovations the authors don’t go into in detail are those of a physical nature (e.g. SaaS and mobile).

Digital marketing: How B2B marketers can use it to improve their performance against goals

Tuesday, November 23rd, 2010


This post is the second in a series about how B2B marketers can use digital marketing to help them make the most of their resources online and off.  The series summarizes insights from an interview with Dave Wieneke, a Director of Digital Marketing who blogs at UsefulArts.us

The first post described how B2B marketers can set up digital signals to help them monitor marketing performance.  This post describes how B2B marketers can use digital marketing to determine what they need to do to improve marketing performance.

Start with market segmentation

B2B marketers struggle to reach decision makers and measure marketing results

Monday, October 25th, 2010

In a recent post, Laura Ramos observed that business-to-business marketers have long struggled to reach decision makers and measure marketing results.  She observed that they may encounter difficulties because they don’t spend enough time understanding who their best customers are and what distinguishes them–noting that understanding buyer behavior is much more than conducting customer satisfaction surveys or publishing success stories.

I found her post timely.  I’ve been struggling with articulating the very concepts that she relayed so fluently as I revise own website.

Shorter sales cycles depend on deep customer insights

How search and social media will shorten the B2B sales cycle.

Monday, June 21st, 2010

Paul Gillin, author of The New Influencers and a leading authority on B2B marketing,  just published a draft of the first chapter of his upcoming book, Social Marketing to the Business Customer on his blog. He had me on the second page when he spelled out what I’ve always seen as the differences between B2B and B2C sales–but have never been able to articulate as clearly.   The points Paul makes –about buyers’ focus on value, group decision-making, and sales cycle length especially resonate with me as someone who focuses on marketing IT products and professional services to corporations.

Social media for B2B Marketers via Paul Gillin

Monday, May 3rd, 2010

A lot of what we read and hear about social media focuses on how businesses can use it to market to consumers (B2C).  Yet, as a business-to-business marketing consultant, I’m far more interested in its B2B applications.

This is perhaps the main reason I was looking forward to Paul Gillin’s breakfast seminar at the Massachusetts Technology Leadership Council last week. The other reason is that Paul has an uncanny ability to connect the dots in ways that add new meaning to any topic that he addresses.

B2B Marketing differs from B2C marketing

Social media adoption: How will marketing spending patterns change?

Monday, May 11th, 2009

Although social media adoption rates are still relatively low—more and more companies are jumping in. And, as they do, we may see a dramatic shift in marketing spending patterns.

Today, most B2B companies are just dipping their toes in the social media waters. Some have launched blogs. Others are experimenting with Twitter. Still others are adopting a wait and see attitude.

Yet, if the conversation at a recent event hosted by the Massachusetts Technology Leadership Council is any indication, most B2B marketers are ready to move forward. Right now, their biggest challenge is figuring out how to justify social media investments to skeptical management teams.