Archive for the ‘social media’ Category

Motivating Behavior Change: Where the rubber hits the road in health care and sustainability

Tuesday, December 6th, 2011

The panel at this morning’s conference entitled Sustainability: Don’t Market to Key Audiences- Motivate Them! was amazing. Panelists, whose work focuses on sustainability, shared lots of interesting details about what works and why.

Sustainability and health care on parallel tracks

For me, the biggest takeaway was that sustainability professionals face the same challenge that is starting to top the list at health care institutions.  That is, motivating lots of individuals to change their behavior.

In health care, the focus is on motivating patients to comply with their treatment plans.  In sustainability, it means motivating employees to make lots of small changes such as re-using and recycling both at work, and at home.

The power of Twitter Hashtags: Crowdsourcing gems and soundbites

Thursday, June 23rd, 2011

Photo courtesy of Christian Sann, SCVNGR

By Barbara Bix

To one side of me sat a business development professional from a detective agency. To the other side, was an owner of an eye glass store in a downtown mall that seeks to make his store a “destination”. Both had come to learn about how to use social media to market their businesses. Moreover, the packed ball room was standing room only.

“All star” panel on social media

How many people read your blog?

Saturday, May 28th, 2011

“How many  people read your blog anyway?” she asked me this morning.  It sounds like such a simple question, but I really don’t know.

What do the statistics say?

I get statistics that show me:

  • how many people visit my site,
  • the number of pages they view,
  • the average amount of time they spend on each page, and
  • whether they’ve visited before.
  • If I were to dig deeper, I could find out more about visitors–where they hail from, what platform they used to find me, and perhaps even who they are.

    Health care social media is in its infancy says panel

    Sunday, April 3rd, 2011

    Cheri Keith posted a recap from Harnessing the Power of Social Media in Healthcare Communications on the Health Care 3.0 blog and solicited “takeaways” from others.  Mine follow below.

    About the panel:

    The Racepoint Group hosted the session. Larry Weber (who just published Everywhere: Comprehensive Digital Business Strategy for the Social Media Era ) served as moderator.  The panelists included Dr. Kevin Pho, MD, Barry P. Chaiken, MD, MPH and Ashley Serotta of Sermo.

    Most physicians are not active on social media during the work day

    B2B marketing in the 21st century

    Monday, March 7th, 2011

    By Barbara Bix

    B2B marketers will welcome Paul Gillin’s and Eric Schwartzman’s latest book, Social Marketing to the Business Customer. As the authors note in the preface, most discussions about social media marketing, focus on consumer marketing–even on occasions when B2b marketers make up the majority of the audience.

    Great overview of B2B marketing

    While the book centers on social media marketing, it is really an excellent overview of B2B marketing in the 21st century.  In addition to a description of all things social, readers will also find sections on search and content strategy–and examples of how to combine them with conventional activities such as public relations, direct mail, and sales collateral creation for maximum impact.  Perhaps the only innovations the authors don’t go into in detail are those of a physical nature (e.g. SaaS and mobile).

    Customer research makes gains in 2010

    Friday, December 31st, 2010

    Recently, I lost my crystal ball.  So, I won’t be adding to the posts about predictions for the new year.  Instead, I took a look backward to see whether previous year end posts still apply.  I think they do.

    Learn from the past, capitalize on success

    At the end of 2008, in Shorten the sales cycle next year:  Year end marketing planning, I advocated taking stock of what worked and what didn’t—so that you can capitalize on your successes and avoid repeating what turned out to be mistakes.   In particular, I suggested focusing on buyers’ perceptions in four areas: the desirability of the solutions, the reputation of the vendor, the effectiveness of the communications, and the responsiveness of the individuals leading the sales or business development effort.

    Want more retweets? 5 secrets to success + an example

    Tuesday, September 28th, 2010

    Why do some posts get retweeted more than others?  Here are the results of a recent experiment.

    The experiment: Same article, different results

    Last week, Marketing Profs published my article entitled Accelerate Referrals: 9 steps to success and their readers retweeted it 73 times!  This week I began publicizing the article  and it was retweeted at least once. Same article, different results…

    So what can we learn from this?  Here are some of my conclusions.  Please chime in with yours!

    1. Publish where others will see your article

    The search and social media paradox

    Thursday, July 15th, 2010

    Lee Odden, a recognized expert in the areas of search and social media, recently ran the 2010 Digital Marketing Poll on the TopRank Online Marketing Blog.  The poll, presumably directed at marketers, asks: “What 3 online marketing channels & tactics will you emphasize in 2011?”

    TopRank used Twitter to promote the poll–and did so on multiple occasions.  Presumably, a lot of people received notice of the poll:  @TopRank has 6061 followers, the update was retweeted 262 times, “liked” by 45, and likely got additional visibility through other social sharing media*.

    How Odden attracted responses

    New social media site invites users to review public health care services

    Tuesday, June 29th, 2010

    As an adjunct professor at Simmons College’s Department of Health Care Administration, I received a press release (the first paragraph of which appears below) with a request to spread the word.  I should also disclose that I know a couple of the donors involved through a separate relationship, and have known about this project since its inception.

    Press release lead paragraph

    Linked In: 5 tips for generating sales

    Monday, June 14th, 2010

    In today’s guest post, fellow Wharton alum , Craig James, offers tips for leveraging Linked In to generate sales.  Craig is the founder of Sales Solutions, a sales productivity improvement business located in suburban Boston.  Contact him directly toll-free at 877-862-8631, or by e-mail at craig@sales-solutions.biz

    Sales people and others responsible generating business for their organizations will find LinkedIn a valuable tool.  Unlike sites such as Facebook and MySpace, LinkedIn tends to attract those looking to develop business relationships, as opposed to friendships.