Archive for the ‘health care’ Category

How will Electronic Medical Records (EMRs) improve quality and reduce costs?

Thursday, December 9th, 2010

By Barbara Bix, B to B Marketing Consultant

I started working in health care in 1994 in Boston, after working in high technology since the early 1980s.  One of the first things that struck me was the relative lack of competition in the local health care industry.

Few distinctions between health care “competitors”

There was relatively little differentiation, from a prospective patient’s perspective, between hospitals–other than care level and location.  When I polled my friends and colleagues, I realized that they could distinguish between Boston’s famous tertiary hospitals and the community hospitals–but couldn’t cite differences within either group.

Marketing technology to help seniors “Age in Place”

Thursday, September 23rd, 2010

Bostonians refer to our city as the Hub.  To me, this often sees like a self-important and provincial perspective.  Yet, today, I found reasons to believe otherwise.

The occasion was a meeting about Emerging Technologies for the Silver Tsunami: Aging in Place through the use of Integrated Technology convened by the Massachusetts Technology Leadership Council at the Boston office of the British Consulate.  It was the panelists’ presentations and the questions and comments from the audience that convinced me that Boston may very well be “the hub”–at least when it comes to leading the charge on “Aging in Place”.

Drip campaigns keep your company top of mind: 5 steps for success + an example

Wednesday, September 8th, 2010

How do you stay top of mind when everyone is head’s down trying to get their own jobs done?  How do you ensure that prospective customers think of you when problems arise?

The short answer:  you need to stay in touch,  talk about things that really matter to those you want to remember you, and remind them that your business is a valuable resource they can tap in each of the areas where you’d like to work with them.

Drip campaigns reinforce your brand

New social media site invites users to review public health care services

Tuesday, June 29th, 2010

As an adjunct professor at Simmons College’s Department of Health Care Administration, I received a press release (the first paragraph of which appears below) with a request to spread the word.  I should also disclose that I know a couple of the donors involved through a separate relationship, and have known about this project since its inception.

Press release lead paragraph

Use of Social Media for Marketing Medical Devices

Tuesday, November 24th, 2009

medical device
Last summer, Robert DeSimone of MediComm Consultants, Inc., a colleague from the Medical Development Group, mentioned that several of his clients had inquired about social media. Recognizing that medical device companies face special marketing challenges because they are regulated by the FDA, we decided to go right to the source. Here’s what we learned:

Is social media part of the medical device marketing mix?

Our primary objective was to learn whether and how medical device companies are using social media to communicate with prospects and customers, and the effect that FDA regulation or the lack thereof, is having on these activities.

Social media works—more than 600 attend Boston health care conference

Sunday, March 1st, 2009


By Barbara Bix -

A lot of the work I do is at the intersection of health care and technology. Yet, I didn’t hear about last Thursday’s conference on Transforming Health Care until a few weeks ago. No else did either.

In fact, organizer Steve Wardell only began publicizing the event in the last 6-8 weeks. Yet, more than 600 people attended—including many local luminaries who not only follow, but make health care news in Boston.

So what attracted the crowd? I believe that in this case the medium was the message.