http://www.bbmarketingplus.com/blog/2010/01/07/saas-distribution-model-challenges-vendors-to-take-customer-service-to-the-next-level/ Attract better business, shorten the sales cycle, and accelerate revenues Mon, 02 Jan 2012 16:17:22 +0000 hourly 1 http://wordpress.org/?v=3.1.3 http://www.bbmarketingplus.com/blog/2010/01/07/saas-distribution-model-challenges-vendors-to-take-customer-service-to-the-next-level/comment-page-1/#comment-5728 bbmarketingplus Mon, 11 Jan 2010 14:12:36 +0000 http://www.bbmarketingplus.com/blog/?p=155#comment-5728 And, then of course, if you lose them, you lose repeat business, and all the people that they might have referred. So the higher your Average Sale Price is the more costly this cycle becomes. Thanks for your comment, Dick! And, then of course, if you lose them, you lose repeat business, and all the people that they might have referred. So the higher your Average Sale Price is the more costly this cycle becomes. Thanks for your comment, Dick!

]]> http://www.bbmarketingplus.com/blog/2010/01/07/saas-distribution-model-challenges-vendors-to-take-customer-service-to-the-next-level/comment-page-1/#comment-5727 Dick Mon, 11 Jan 2010 13:29:45 +0000 http://www.bbmarketingplus.com/blog/?p=155#comment-5727 Barbara: I believe that customer satisfaction is critical in tody's environment. Having the customer experience a "good" feeling from the vendor is one of the key "benefits"! I would also add that losing a customer is costly, thus again critical to have customer satisfaction Cheers Barbara:
I believe that customer satisfaction is critical in tody’s environment. Having the customer experience a “good” feeling from the vendor is one of the key “benefits”! I would also add that losing a customer is costly, thus again critical to have customer satisfaction
Cheers

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